FAQ

Got questions? We’ve got answers. If you have some other questions, feel free to send us an email to info@floatease.ca

The Halo

The Floatease Halo is made of a high grade non-absorbant polyethylene closed-cell foam. It is impervious to salt and water resistant. It can even be washed in a washing machine.

The Floatease Halo is extremely durable. It does not break down through repeated uses and washes. We believe that the Halo can be used for hundreds, if not thousands of times before replacement.

We usually recommend getting twice as many Halos as you have float rooms. That way, you always have a clean and dry Halo on hand.

You can wash your Halo’s in a regular washing machine with other laundry (i.e. towels). However, some washing machines are more aggressive than others and damage may occur. Alternatively, you can simply rinse them off in warm water and let dry.

Absolutely. We are currently developing a 1″ thick version. Stay tuned!

We have other ideas for floatation aids, but nothing in development at the moment.

We don’t advise you put them in a dryer as the high temperature can damage the foam material. We recommend air drying them instead.

Shipping & Payment

We ship worldwide! Shipping times can vary however depending on what part of the world we ship to.

Orders are typically shipped using Canada Post. We can also ship via DHL for time sensitive shipments (please contact us ahead of time to arrange).

You can pay through your PayPal account or by credit card.

Any unused, unopened product can be returned for exchange within 30 days of receipt.

Our goal is 100% customer satisfaction. In general, unused, unopened items can be exchanged within 15 days of delivery. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. If you have further questions please contact us.

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